Thank you for your interest in booking IWIXS! Here are the main details to help your event run smoothly.

Booking & Communication

An email address or phone number is needed to confirm booking details in writing. Communication usually takes place through WhatsApp or email. Phone calls are available by appointment.

Before confirmation, a booking agreement will be sent for review and signing.

Payment & Extra Playing Time

Bank transfer is preferred. Cash payment is possible by prior arrangement. Unless agreed otherwise, payment is due before the performance date.

No VAT is charged.

Extra playing time is welcome when the schedule allows. Any additional costs will be agreed beforehand. Small overruns may be accommodated at IWIXS’s discretion.

Cancellation & Rescheduling

Plans sometimes change. Cancellations are free of charge at least 14 calendar days before the event.

For cancellations fewer than 14 days before the event, a fee of up to 30% of the agreed amount may apply to cover preparation and reserved time.

Rescheduling is possible subject to availability. A deposit may be requested to secure the new date.

Please respond to requests for essential event details. If those details remain unavailable after follow-up attempts, the booking may need to be cancelled with advance notice.

Technical Issues & Unexpected Changes

Minor technical issues will be handled as quickly and flexibly as possible.

If illness, an emergency, or circumstances outside reasonable control prevent the performance, the client will be informed as soon as possible. Payments for services that cannot be provided will be refunded.

The same refund arrangement applies if a scheduling error prevents IWIXS from attending.

Safety & Equipment

A safe setup area, suitable electricity, and secure placement of equipment help keep everything running smoothly. Please keep drinks away from the DJ setup.

The client is responsible for the event’s organisation and general safety. If guests, visitors, staff, or other people at the event cause damage, theft, or loss involving DJ equipment, repair or replacement costs may be charged to the client. Any costs will be explained and supported with relevant details.

If unsafe behaviour or conditions put people or equipment at risk, the performance may need to pause or stop. Where possible, the issue will first be discussed with the organiser. If the performance must end because of unsafe event conditions, the agreed fee remains payable.

Event Details

Please check the event date, location, and timings, and communicate any changes as soon as possible.

Additional travel or parking costs resulting from incorrect details may be charged. Changes affecting the booking price will be discussed beforehand.

Last-Minute Bookings

Bookings made fewer than 10 days before the event are welcome, subject to availability and preparation time.

An additional preparation fee of €15 per booked hour may apply. This will always be included in the offer before confirmation.

Arrival & Rider

Arrival is usually around 30 minutes before the performance for setup and preparation, unless agreed otherwise.

Please review the technical and hospitality rider provided with the booking. Any questions or requests can be discussed beforehand.

Feedback & Privacy

Feedback and reviews after the event are always appreciated.

Contact details are used for booking communication and administration and are not shared without permission, unless required by law.

Booking Agreement

A separate contract will be sent with additional information and the agreed event details, including times, equipment, price, and payment arrangements.

These booking terms are a general overview. The contract serves as the formal agreement between the client and IWIXS, and the booking is confirmed once it has been accepted by both parties.